Gong cha at Sunway Carnival Mall
Location: LG-K26, Lower Ground Floor, Sunway Carnival Mall, 3068, Jalan Todak, 13700 Seberang Jaya, Pulau Pinang, Malaysia
Sunway Carnival Mall
The menu allows customers to build their drink from a base of green, oolong, or black tea, topped with milk and a choice of toppings including the brand's signature taro balls, pearl tapioca, aloe vera, and pudding. Gong cha's milk foam series, which tops tea with a layer of salted cream, has been particularly influential in shaping the premium bubble tea market. Seasonal specials and collaborative limited editions appear regularly on the menu board. Pricing sits in the mid-range, above budget chains but below some of the artisan tea boutiques.
The Gurney Plaza kiosk operates during mall hours, typically 10am to 10pm, with a counter-service model geared towards takeaway orders.
Operating Hours
Overall Rating
Based on 1788 Google reviews
Negative Reviews
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Positive Reviews
linda
good service and welcoming <3
AFIZA ROSLI
amazing service by them: yan, shi qi, nuri, ezzaty, yong bin, jin herng & tze xi. i highly recommend this outlet and klippa outlet.
nur zafizati
Really enjoyed my Gong Cha visit. The drinks were tasty and refreshing, and the service was great👍🏻Nuri served me with a friendly smile. Will definitely come again! …
Zaraa
I'm really grateful to Izzati! She was so dedicated and friendly, even when she was working alone. Her help in picking the perfect drink made my visit really worth it.
Ichan II
Nuri did an amazing job serving her customer. She made incredible drinks and even smiled at her customers eventho it was busy. Thanks Nuri !
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Photo Gallery
Gong cha
Gong Cha Bubble Tea
A close-up shot of a Gong Cha bubble tea with tapioca pearls. A wooden spoon is holding a portion of pearls above the drink. A small glass of dark liquid, possibly espresso, is visible to the right. A blue and white striped cloth is on the left.
Gong Cha Drink
A close-up of a Gong Cha drink with boba, mango, and grass jelly. The drink is in a clear plastic cup with the Gong Cha logo visible.
Strawberry Oreo Milkshake
A clear plastic cup filled with a strawberry and cream milkshake, swirled with strawberry syrup and topped with whipped cream and crushed Oreo cookies. The cup has a red and white logo with Chinese characters and the text "Gong cha" visible.
Gong Cha Drink
A close-up shot of a yellow slushy drink in a clear plastic cup. The cup has a red and white Gong Cha logo on it. The drink appears to have a white layer at the bottom.
Gong Cha Drink
A clear plastic cup filled with a dark red beverage and crushed ice. The cup has a logo with Chinese characters and the text "Gong Cha" printed on it.
Gong Cha Chocolate Drink
A close-up shot of a chocolate-flavored drink in a clear plastic cup. The drink is topped with a mound of chocolate-colored shaved ice or slush. The cup has the Gong Cha logo printed on it, featuring red Chinese characters and the text "Gong cha" below. The bottom of the drink appears to have a layer of white cream or milk.
Gong Cha Strawberry Milk Tea
A clear plastic cup filled with strawberry milk tea from Gong Cha. The drink has layers of red strawberry syrup at the bottom, a white creamy layer, and is topped with ice. The Gong Cha logo is visible on the cup.
Gong Cha Milk Tea with Grass Jelly
A close-up studio shot of a Gong Cha milk tea with grass jelly. The drink is in a clear plastic cup with a red and white logo on the side. The drink is layered with a light brown milk tea, black grass jelly pieces, and topped with ice cubes.
Gong cha Matcha Drink
A close-up of a matcha drink with white cream on top and boba pearls at the bottom. The Gong cha logo is visible on the cup.
Iced Coffee Drink
A clear plastic cup filled with an iced coffee beverage. The cup has a clear plastic lid and is filled with ice cubes and a light brown liquid. The Gong cha logo is visible on the side of the cup.
Gong cha drink
A clear plastic cup filled with a yellow beverage, likely a fruit tea or smoothie, with black tapioca pearls and white jelly on top. The Gong cha logo is visible on the cup.
Gong Cha Drink
A close-up shot of a chocolate-colored beverage in a clear plastic cup, topped with a layer of white cream and drizzled with caramel. The Gong Cha logo is visible on the cup.
Gong Cha Iced Tea
A clear plastic cup filled with iced tea and ice cubes. The cup has the Gong Cha logo printed on it, which includes red Chinese characters and the text "Gong cha" below.
Gong Cha Brown Sugar Milk Tea
A close-up of a Gong Cha brown sugar milk tea with tapioca pearls and crushed ice. The drink is in a clear plastic cup with the Gong Cha logo visible.
Gong Cha Drink
A clear plastic cup filled with a golden-brown beverage, likely tea, with ice. The cup has the Gong Cha logo printed on it, featuring Chinese characters above the text "Gong cha". The background is a soft, gradient beige.
Gong cha drink
A clear plastic cup filled with an orange-colored beverage topped with fruit chunks and seeds. The Gong cha logo is visible on the cup.
Gong Cha Drink
A close-up shot of a bubble tea drink in a clear plastic cup with the Gong Cha logo visible. The drink appears to be a brown sugar milk tea with tapioca pearls at the bottom and ice cubes on top.
Gong cha Bubble Tea
A clear plastic cup filled with a layered beverage, topped with a generous amount of black tapioca pearls. The drink has distinct layers of white, brown, and a darker brown liquid. A red vertical logo with Chinese characters is visible on the cup, along with the text "Gong cha" below it.
Gong cha beverage
A clear plastic cup with a lid filled with iced drink containing boba pearls at the bottom, topped with ice cubes. The cup features a red square logo with Chinese characters and the English text 'Gong cha' below it. The background is a neutral gradient.
Boba tea drink at counter
A strawberry boba tea in a Gong cha cup sits on a black textured mat with a straw beside it. The background shows an indoor retail environment with bright lighting, blurred signage, and a large circular object resembling a toy or decor item. No shop front or menu is visible.
Gong cha promotional poster
A large rolled-up banner advertising 'New Witch's Brew' with Halloween-themed imagery including bats, a jack-o'-lantern, and a drink topped with whipped cream. The text indicates the product is 'Taro Ghostberry' priced at $15.00, available as choice of milk tea or smoothie. A 'Halal' certification logo is present in the bottom right corner. The setting appears to be indoors, likely within a food court or retail space, with background elements like counters and other patrons visible.
Gong cha promotional poster
A printed advertisement celebrating 11 years of brewing happiness with a 1-FOR-1 offer for royalty members every 11th of the month. It features two illustrated milk tea drinks: one with pearls and one with herbal jelly, alongside cartoon figures. The offer is exclusive to royalty members and includes social media handles @gongchamy.
Gong cha storefront interior
Interior view of Gong cha counter with illuminated blue signage above. Counter decorated with green tinsel garland. Promotional materials include red and white branded cups in display case, QR code signs, and a 'WE ARE HIRING' poster. Background shows other food stalls like Papafry and Dolce Coffee. Digital screen displays drink promotion. Ambient lighting from ceiling fixtures.
Gong cha QR Code Signage
A red promotional sign with a QR code encouraging customers to skip the queue and order ahead via mobile app. The sign features the Gong cha logo and mentions paperless ordering as an eco-effort. Decorative white bubbles adorn the bottom of the sign. Background shows interior lighting and blurred counter area.
Tea drink in a cup
A red-colored iced tea beverage with whipped cream and fruit pieces sits on a black textured surface. The cup has a label showing '3 WAYS TO ENJOY' with instructions like 'NO STRAW', 'TEA OFF'. In the background, there are blurred figures, bright lights, and red lighting fixtures. A white straw lies beside the cup.
Gong cha Raya Kau Kau promotional poster
A printed advertisement featuring three beverages: Strawberry Choco Kau Kau Smoothie, Milo Boba Saut with Milk Foam, and Milk Tea Smoothie with Dino Milk Foam. The poster highlights 'Made with MILK' and shows a Nestlé Milo can. Background includes blurred interior of a shopping area.
Gong cha storefront interior
Interior view of Gong cha shop with illuminated sign displaying 'Gong cha' in English and Chinese characters. Red beverage dispensers are lined up behind counter. Promotional screens show 'LIMITED EDITION GONG CHA CUP RM 5'. Multiple printed promotional boards display drink options like 'DOLCE COFFEE', 'Frutter', and '10% OFF FOR MEMBERS'. Background shows other food stalls including 'STREET CHINAS', 'BLACK CANE', and 'JOHNNY'S'. Ambient lighting includes red LED strips and overhead spotlights.
Hand holding a used beverage cup
A close-up shot of a hand holding a clear plastic cup with a red straw. The cup has remnants of a frothy drink, some residue on the lid, and a small insect or debris near the rim. The background is dark.
Gong cha beverages display
Two hands holding Gong cha drinks in front of a promotional stand with printed menu items. The stand features 'Mint Smoothie with Famous Amos® Cookies' (RM16.00) and 'Mint Milk Tea with Pearl' (RM14.50). A 'DISAHAHKAN HALAL' label is visible on the red background. Decorative pink flowers are partially visible to the right.
Gong cha storefront interior view
A hand holding a Gong cha drink in front of the illuminated 'Gong cha' sign with Chinese characters. The background shows a brightly lit indoor shopping area with promotional posters, digital screens displaying discounts (10% and 50%), and ambient lighting. No exterior or storefront facade is visible.
Hand holding Gong cha drink
A person wearing a red sleeve holds a transparent plastic cup with orange-colored beverage and a PLA straw. The cup has the 'Gong cha' logo in red and white on its side. The background is a plain light-colored wall.
Hand holding Gong cha drink cup
A hand holds a branded beverage cup with red lid and straw. Cup features illustrations of tea-related scenes and instructions on how to enjoy the drink: 'NO STRAW', 'TEA OFF', 'STIR'. Text indicates it's GCS Black Coffee, ordered at 12:15 with sugar level Normal (30%).
Hand holding Gong Cha iced tea
A person holds a plastic cup of iced tea with the 'Gong cha' logo on it. The setting appears to be indoors, with a checkered floor in the background and a black table beneath the hand. A purple beaded bracelet is visible on the wrist.
Hand holding Gong Cha drink
A hand holds a plastic cup of Gong Cha bubble tea with a straw. The cup has the brand's logo (Gong cha in English and 貢茶 in Chinese characters) on its side. The background is a tiled floor, suggesting an indoor setting.
Cash Register Display
A digital screen showing a transaction with Grand Total RM14.50, Tendered Amount RM0.00, and Change RM0.00. To the right is a red promotional card for an app (ambank.com), partially visible. Below the screen, a printed material with 'ASK US' and 'ROYALTY' branding is visible. The setting appears to be indoors, likely at a checkout counter.
Gong cha promotional display
A cardboard cutout of a person in a plaid shirt stands next to a vertical banner advertising Gong cha drinks priced at RM9.50. The background shows an indoor food court with visible signage for PapaFry and other vendors. The setting appears to be a shopping mall or food court interior.
Gong cha counter
Counter with a Gong cha branded cup, red lid, price tag showing RM20.00, promotional poster for Sunway Super App featuring 'Blessing Pouch' and 'Dragon Blessing', stacks of clear plastic cups, and background showing beverage dispensers and a sign reading 'UNG KIN CHILLI PAN MEE'.
Cafeteria Counter Interior
Interior view of a food service counter with staff wearing black attire and red aprons. Red beverage dispensers are mounted on the wall above stainless steel counters. Stacks of clear plastic cups with branding sit in foreground. A receipt dispenser is visible. Background shows illuminated signage including 'Uncle Kin Chilli Park'. Lighting includes spherical pendant lights and LED strips.
Boba tea drink
A boba tea in a plastic cup with a green lid sits on a black textured mat. A straw rests beside it. The background shows a blurred kitchen counter and sink area.
Gong Cha beverage
A yellow-colored iced drink in a Gong Cha branded cup with a lid that says 'Freshly since 2006' and a straw resting on top. The cup sits on a black rubber mat. In the background, two staff members are partially visible near a fire extinguisher.
Gong cha beverage product shot
A light yellow iced drink in a branded plastic cup with the 'Gong cha' logo on the side. The cup is surrounded by scattered white chocolate pieces and pistachios on a white surface against a pale green gradient background.
Coffee Shop Counter Interior
Interior view of a coffee shop counter with staff wearing masks, red beverage dispensers, promotional posters on the counter, digital screens above showing advertisements, and a background sign for 'Uncle Kin Chilli Pan Mee'. The counter has a black mat, hand sanitizer, tissue box, and printed flyers advertising discounts and promotions.
Person holding bubble tea in shopping mall
A person wearing a face mask and blue t-shirt stands inside a shopping mall, holding two bubble teas. Behind them is a Gong cha storefront with hanging greenery and illuminated signage. Other shoppers are visible in the background near food stalls.
Gong cha beverage
A bubble tea drink in a Gong cha branded cup with a straw resting on top, placed on a black textured mat. A staff member wearing an apron is visible in the background behind a counter. The setting appears to be inside a beverage shop.
Interior signage and camera view
View from inside looking up at a wooden beam with illuminated LED sign reading 'ong cha' (part of a larger name). A white security camera is mounted below the beam. Below, a digital screen displays promotional text about upgrading to fresh milk. The ceiling has recessed lighting and some greenery is visible in the upper right corner.
Gong cha beverage bottle
A light green, gingerbread-shaped drink bottle with a red-and-white striped scarf and a smiling face sticker. The bottle has the 'Gong cha' logo on its lower part and is placed on a black textured surface. A PLA straw is partially visible in the foreground. In the background, there are blue baby rattle-like objects and some red cylindrical containers. A sign reading 'CANVAS' is faintly visible in the distance.
Gong Cha beverage in store interior
A Gong Cha iced tea drink with brown and white layers sits on a dark speckled counter, accompanied by a PLA straw. The background shows blurred restaurant interior lighting and equipment. No shop front or menu is visible.
Tea Shop Counter Interior
Counter with promotional posters, QR codes, and payment app stickers. Behind counter, digital screens display menus. Signage includes 'Uncle Kin Chili Pan Mee' in background. Staff member is present.
Gong cha promotional display
A red-lidded Gong cha coffee cup sits on a reflective surface in front of a promotional poster featuring Dolce Coffee products. The poster displays three beverages: Dolce Coffee je-lahi, Dolce Milk Coffee w/ Pearl, and Dolce Coffee Smoothie w/ Pearl. Green tinsel decor is visible at the bottom edge.
Gong cha storefront interior
Interior view of Gong cha shop with staff behind counter, hanging greenery above, digital screens showing promotions, wooden paneling on counter, red and black decor accents, tiled floor, and adjacent restaurant signage.
Gong cha storefront interior
Interior view of a Gong cha tea shop with customers at counter, staff wearing masks, red beverage dispensers, Malaysian flags on counter, digital screens showing promotions, overhead lighting, hanging greenery, and other food stalls in background including Papa John's and Black Cat.
Food court interior
Interior view of a food court with multiple stalls, red beverage dispensers, ShopeeFood promotional sign on counter, illuminated signage above, and ambient lighting. Visible signs include 'CHILI PAN MEE'. No exterior or storefront facade is shown.