Machines is Malaysia's largest Apple Premium Reseller, established in 2006 and operating over 31 stores nationwide. The 1st Avenue Mall outlet sits at Lot G-01G on the ground floor of 182 Jalan Magazine, George Town, providing a comprehensive Apple retail experience in the heart of Penang's commercial district.
The store carries the full range of Apple products, including iPhones, iPads, Mac computers, Apple Watches, and AirPods, supplemented by a wide selection of third-party accessories such as JBL speakers, Beats headphones, and power banks. Customers can test demo units before purchasing, and the staff offer product advice, setup assistance, and after-sales service. Machines also runs a free membership programme called Machines+, which provides exclusive discounts of up to RM150 on accessories.
Open daily from 10am to 10pm, the outlet participates in regular online sales events through Lazada and Shopee, with savings of up to RM1,969 on selected Apple products. Machines accepts Atome buy-now-pay-later payments for qualifying purchases. 1st Avenue Mall offers basement parking and is adjacent to the Komtar transport hub.
+60 16-699 9887
G-01G, Ground Floor, 1st Avenue, 182, Jalan Magazine, 10300 George Town, Pulau Pinang, Malaysia
Floor GF · 1st Avenue Mall
Operating Hours
Open Now
Closes at 10 pm (in 5h 18m)
Monday
10 am–10 pm
Tuesday
10 am–10 pm
Wednesday
10 am–10 pm
Thursday (Today)
10 am–10 pm
Friday
10 am–10 pm
Saturday
10 am–10 pm
Sunday
10 am–10 pm
Menu information is not available at this time.
Overall Rating
4.8/5
Based on 791 Google reviews
Negative Reviews
No negative reviews yet.
Positive Reviews
Hui Ying
I am so glad to have my new watch here. The staff here are all so nice and helpful. They help me to set up my watch within a short time. Harris and CY are very kind and patience to teach me and explain on the usage of using the iwatch. Nice experience here!❤️🫰🏻 …
sarania subramaniam
Amazing customer support and great attention in detail to understand what we wanted. Very patient and helpful agent. We purchased our watch here.
Nawinawina
I was really impressed with Shervin's service. He was super helpful and took the time to explain everything clearly he was also very professional and made the whole process easy and enjoyable. I would definitely recommend asking for his assistance
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Photo Gallery
Machines
Shopping Interior Scene
Interior view of a retail store with multiple shopping bags on a white table. Bags display 'machines' and Apple logo. Several smartphones are placed on the table; one is being held by a person. In background, customers browse products at display tables. The environment has light wood flooring and modern minimalist design.
Tabletop with Electronics
A close-up view of a gray table surface showing a smartphone being used to enter a passcode, an unopened iPhone box, and several JBL portable speakers. A brown paper bag is partially visible in the background.
Machines Premium Reseller Store Interior
A hand holds an iPhone box next to a brown paper bag with 'machines | Premium Reseller' logo and website www.machines.com.my. In the background, a printed promotional flyer is partially visible offering birthday rewards. The setting appears to be a retail counter or display area inside a store.
Store Interior Display
Modern retail display with gray shelving units showcasing various electronic products including headphones, cameras, phone cases, and tablets in branded packaging. A mounted TV screen displays the text 'All your favorite' against a blue background. The floor is light wood laminate. No exterior views or signage are visible.
Machines Storefront
Interior view of a modern electronics store with 'machines' signage on the wall above entrance, Apple logo illuminated on right side, promotional poster for iPhone 13 in green displayed on glass panel, display tables with devices, wooden flooring, white tiled floor outside, security barriers at entrance.
MacBook Pro Box
A white box with 'MacBook Pro' printed on it, held by a hand with black braided handles. The background shows a light wood floor and a white circular object, possibly a stool or base, under glass. No shop signage or storefront is visible.
Staff at retail counter
Three individuals wearing blue 'machines' t-shirts and face masks pose with thumbs-up gestures in front of a dark wall with partial lettering. A brown paper shopping bag with 'machines' logo sits on the counter. No shop exterior or storefront is visible.
iPhone on display surface
A smartphone with a protective case rests on a black box atop a yellow and white surface. The phone's screen shows the time 22:03 and a notification in Indonesian about Netflix. In the background, there is a yellow package with a QR code and partial branding. No shop front or menu elements are visible.
Apple Store Interior
Modern retail space with white tables displaying devices, staff in blue uniforms, shelves stocked with products, large digital screens showing 'iPhone 15 Pro' and 'machines', bright lighting, light wood flooring, customers browsing.
Apple Watch Display at Retail Store
An Apple Watch with black band rests in its white box on a clean white counter. Beside it lies a coiled charging cable and a small black case. A brown paper shopping bag from 'machines' (Apple Premium Reseller) sits nearby, featuring the website www.machines.com.my. In the background, part of a promotional stand displays smartphones and earbuds with QR code and slogan 'to a new one with great value.' A person wearing blue is partially visible to the right.
Hand holding smartphone box
A hand holds a white box with an image of a smartphone on the front. Behind it is a brown paper shopping bag with partial text 'mach'. On the white table surface are a bottle of sanitizer and a black remote control. The setting appears to be indoors, likely in a retail or office environment.
Shopping Bag Held in Hand
A brown paper shopping bag with the word 'machines' printed on it and a small logo resembling an apple icon. The website 'www.machines.com.my' is also visible. The background shows a tiled floor and a wall mural depicting furniture and plants, suggesting an indoor retail environment. A hand holds the bag by its black handles.
Staff Member at Counter
A person wearing a blue shirt with 'machines' logo and black face mask gives a thumbs-up while holding a brown paper bag with 'machines | Apple' branding. The background features the word 'machines' in large white letters on a gray wall. A computer mouse and keyboard are visible on the counter.
Tablet Screen Display
A close-up photo of a tablet screen showing an abstract black-and-white graphic design with overlapping circular shapes.
Customer in electronics store
A smiling person holding a smartphone box at a counter inside an electronics retail store. Shelves with various electronic accessories are visible behind them. A receipt is on the counter. Outside view through window shows trees and a sign reading 'Beautili'.
Shopping Bag from Machines
A brown paper shopping bag with black handles held by a person's hand. The bag features the word 'machines' in lowercase letters, an Apple logo with 'Premium Reseller' underneath it, and the website 'www.machinee.com.my'. In the background, part of a store sign reading 'ccessories' is visible along with a cartoon character on a yellow-orange circular background. The setting appears to be indoors, possibly on an escalator or conveyor belt.
Machines Shop Interior
A brown paper shopping bag with 'machines' logo and website www.machines.com.my sits on a white surface. In the background, shelves display boxed products like small speakers or gadgets. A white tag with green arrow symbols lies nearby.
Store Interior Display
Modern retail space with gray shelving units displaying packaged electronics accessories like phone cases, screen protectors, and headphones on display stands. A customer is partially visible on the right wearing a backpack. The floor is light wood, ceiling has recessed lighting. No signage or exterior elements are visible.
Unboxed Smartwatch and Accessories
A white table surface displays unopened smartwatch packaging with a logo on the box lid, alongside an open box containing a smartwatch face and charging case. A finger points to the top of the box. In the background, there's a tablet device and printed materials including a receipt or invoice. The setting appears to be inside a retail or service environment.
Shopping Bag Held in Hand
A brown paper shopping bag with the word 'machines' printed on it, along with an Apple logo and website address. The bag is being held by a person wearing gold jewelry. In the background, there are people walking on a reflective floor in what appears to be a retail or mall environment.
Apple Store Interior
Modern retail space with white tables, display shelves, and product stations. Two staff members in blue shirts are facing away from camera. Large screens show 'MacBook Air' and other devices. Shelves hold boxed products like headphones and accessories. Light wood flooring and recessed ceiling lighting. Background shows escalator leading to upper level.
Hand holding smartphone box inside car
A person's hand holds a new smartphone in its retail packaging, viewed from inside a vehicle. Through the window, an urban street scene is visible with blurred lights and a yellow promotional sign that reads 'PULAU PINANG PUNTA'. The interior of the car includes a side mirror and air vent.
Apple Store Interior
A white table with an unboxed iPhone, a brown paper bag labeled 'machines', a hand sanitizer bottle, and a black bag. In the background, multiple Apple devices are displayed on tables under bright lighting. The environment appears clean and modern.
Apple Store Interior
Modern retail space with light wood flooring, white tables, stools, and display counters showcasing electronics like iPads and headphones. Large digital screens show product promotions. Background features a glass-enclosed escalator leading to upper levels. A 'KELUAR B' sign is visible above the exit. The environment appears clean, minimalist, and well-lit.
Hand with Apple Watch and Shopping Bag
A person's wrist wearing an Apple Watch with a blue band and a red string bracelet. Behind it is a brown paper shopping bag with black handles, containing a white box. On the table nearby lies a blue pen and a piece of paper. The setting appears to be indoors on a white surface.
Store Interior
Interior of a tech retail store with customers browsing products. Shelves display packaged electronics, a large screen shows 'MacBook Pro' and 'Superfast 14K', laptops are on display counters, and a red speaker sits on a desk. A person in a blue shirt is looking at shelves while another sits at a counter. In the background, an escalator with yellow branding (partially showing 'KKV') is visible.
Machines Store Interior
A brown paper shopping bag with 'machines' logo and Apple logo sits on a white counter. A staff member in a blue shirt stands nearby. Behind them are shelves displaying phone accessories and a TV screen mounted above. The website www.machines.com.my is printed on the bag.
Apple Store Interior
Modern retail space with light wood flooring, white display tables showcasing smartphones and tablets. A large screen above displays 'MacBook Air' with stylized arrows. Two dark brown cabinets hold monitors and accessories. Clean, minimalist design with recessed ceiling lighting.
Product Display at Retail Counter
Two Apple product boxes on a white counter: one for iPad Air with purple abstract design, another for Magic Keyboard. A person in jeans is partially visible in the background. No signage or storefront elements are present.
Machines Apple Store Interior
Interior view of a modern electronics store with white display tables showcasing tablets and laptops. A staff member in a blue shirt wearing a face mask stands beside a large brown paper shopping bag branded 'machines'. The background shows customers browsing products, with an escalator and bright lighting. No exterior or storefront is visible.
Employee at retail store
A staff member wearing a blue 'machines' t-shirt and black face mask holds an ID badge and a branded paper bag. The setting is indoors with shelves displaying products in the background.
Store Interior Employee
A person wearing a face mask and employee lanyard stands inside a retail store with product displays in the background.
Interior of a retail store
Modern, well-lit interior with light wood flooring, white ceiling lights, and dark gray shelving units displaying various products in boxes. A reception desk is positioned against a black wall with the word 'machines' in white lettering. To the right, shelves are stocked with accessories, and a digital screen displays iPhone imagery. The space appears clean and organized.
Machines Apple Store Interior
A hand holds a brown paper shopping bag with "machines" and Apple logo printed on it. In the background, a modern retail interior features a display counter with laptops, a large black wall-mounted screen showing "Titanium" (likely referring to iPhone 15 Pro), and bright lighting. The floor is light wood, walls are white, and the ambiance suggests a clean, tech-focused store environment.
Machines Store Interior
Interior view of a modern electronics store with polished tile flooring and bright lighting. A large digital screen displays an Apple Watch advertisement. The shop's name 'machines' is illuminated in white letters on a dark blue sign above the entrance. Several display tables hold devices, and promotional signage stands nearby.
Apple Reseller Staff in Store
Employee wearing blue 'machines' branded shirt with Apple Premium Reseller logo, holding a brown paper bag with 'machines' branding. Displaying an iPhone box on counter with dust removal sticker guide nearby. Background shows iPad Pro signage and display screens. Interior lighting, modern retail setup.
Store Interior
Modern retail space with light wood flooring, white display tables, black shelving units, and a large digital screen on the right wall showing a blue abstract graphic. Customers are browsing products; one person in a blue shirt stands near a table. The ceiling has recessed lighting and security cameras. A sign reading 'machines' is visible on a dark panel in the background. No exterior views or storefronts present.
Interior of electronics store
Modern retail space with white tables, stools, and display counters showcasing tablets and smartphones. A large screen displays 'PRO' branding. Yellow escalator signage reads 'Level 1 KKV'. Ceiling has recessed lights and security cameras. Signage says 'KELUAR' (exit).
Inside a retail store
A person wearing an Apple Watch with a beaded bracelet is in the foreground. In the background, a staff member in a blue shirt stands behind a counter with a branded mat that says 'AMAZINGTHING'. A tablet rests on the counter. The floor has light wood planks and there's a glass door leading outside.
Shopping Bag Held in Hand
A hand holds a brown paper shopping bag with the word 'machines' printed on it, along with an Apple logo and the text 'Premium Reseller'. Inside the bag are white papers or receipts. In the background, a child in pajamas stands on a tiled floor inside what appears to be a modern retail space. The setting suggests an indoor shopping environment.
Apple Store Interior
A staff member wearing a face mask and branded lanyard is assisting a customer with an Apple product. A brown paper shopping bag from 'machines' (Premium Reseller) is visible. In the background, there are displayed laptops on a counter and a large screen showing an iPhone back camera close-up. The setting appears to be a modern retail store interior.
Inside Apple Store
Two individuals are seated at a counter in an electronics store with shelves displaying phone accessories and a screen showing iPhone MagSafe accessories. One person wears a face mask and striped sweater; the other, wearing a hijab and employee vest, points to product packaging on the table. A hand sanitizer bottle sits nearby.
Store Interior
Modern retail space with light wood flooring, dark gray shelving units displaying packaged products, central display counter, white tables with stools, digital screens showing product visuals, recessed ceiling lighting, and a staircase in the background leading to an upper level.
Store Interior with Product Packaging
A brown cardboard box labeled 'machines' with Apple logo sits on a white table in what appears to be an electronics store interior. Behind it are shelves stocked with products. A printed guide or instruction sheet with QR codes is partially visible beneath the box. In the background, a person wearing blue clothing stands near a counter. The environment suggests a retail setting focused on tech devices.
Machines Apple Premium Reseller Store Interior
A brown paper shopping bag with 'machines' logo and Apple Premium Reseller tagline sits on a white counter. In the background, a large black sign displays 'Titanium' above iPhone 15 Pro display units. A person stands to the right. The setting is brightly lit with modern interior design.
Customer and staff in electronics store
Two individuals are at a counter inside an electronics retail space. One customer is seated, interacting with a tablet, while another person appears to be assisting or demonstrating features. A brown paper bag labeled 'machines' sits on the counter. Shelves behind display packaged products. The environment suggests a modern tech store interior.
Interior of a retail store
Modern interior with light wood flooring, white reception desk, dark gray wall with 'machines' logo in white letters. A computer monitor sits on the desk. Large windows show street view with trees and parked cars. Right side has display counter with black headphones and brown paper bag. Ceiling has recessed lighting and ventilation units.