senQ at Queensbay Mall is an electronics and home appliance store on the second floor of Bayan Lepas's largest shopping centre. The outlet stocks televisions, smartphones, laptops, kitchen and home appliances, and digital accessories, catering to the residential communities of Bayan Lepas, Sungai Nibong and the surrounding area.
Shoppers benefit from the senQ "Feel It, Test It" approach, with well-lit product displays and hands-on testing stations. The PlusOne loyalty scheme and S-Coin rewards programme offer cashback and member pricing. Staff are on hand to provide product recommendations and coordinate after-sales service for warranty claims.
The store opens from 10:30am to 8pm daily, slightly shorter hours than the mall itself. It is situated above Daiso on Level 2. Financing and instalment plans are available for larger purchases. The outlet periodically runs reopening events and promotional campaigns with enhanced S-Coin cashback rates.
+60 11-1088 8421
2F-07 & 2F08, 2nd Floor, 100, Persiaran Bayan Indah, Sungai Nibong, 11900 Bayan Lepas, Penang, Malaysia
Floor 2 · Queensbay Mall
Operating Hours
Closing Soon
9m
Monday
10:30 am–10:30 pm
Tuesday
10:30 am–10:30 pm
Wednesday
10:30 am–10:30 pm
Thursday (Today)
10:30 am–10:30 pm
Friday
10:30 am–10:30 pm
Saturday
10:30 am–10:30 pm
Sunday
10:30 am–10:30 pm
Menu information is not available at this time.
Overall Rating
4.9/5
Based on 3122 Google reviews
Negative Reviews
No negative reviews yet.
Positive Reviews
Nurul Hani
Thank you very much to Haris for assisting us and making every purchase easier with SenQ 😊 We are moving to our permanent home and have been buying from SenQ, through Haris. The best service, always friendly and very rajin and helpful with the explanations. Very happy customer here 🙏🏼 …
Elena Eqmar
Good shopping experience. Good customer service. Just one thing for improvement, please fix the aircond temperature. The store is sooooo hot. Luckly i bring my fan with me. Overall is good. #SenHengApps #MemberVoucher #Eila
BryanL (BryanL)
finally got it, so far satisfied with senheng customer service although facing global stock issue🙏 #senhengapp #eila …
Hong Loo
#Scoin #Ivan #get good offer for phone up to 70% Scoin cash back
Oliver Yu Zhong Jie
Very poor delivery service. My fridge delivery is already past the promised date and still hasn’t arrived. Customer service was unresponsive, slow, and completely unhelpful. They couldn’t even tell me where my fridge is or give any delivery …
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Photo Gallery
senQ
senQ Storefront
The image shows the storefront of a senQ electronics store, featuring bright green walls and signage with 'senQ' prominently displayed above the entrance. Inside, various electronic products are visible, including chairs and promotional displays.
Staff holding Panasonic filter cartridge box
A shop employee wearing a black apron with 'senQ' logo stands behind a glass counter, smiling slightly while holding a small device in one hand and a white Panasonic P-5JRC-ZEX Filter Cartridge box in the other. The background shows shelves with kitchenware, office equipment including printers and computers, and green wall accents.
Alpha FX Series Shower Heater Box
A person holds a product box for the Alpha FX Series shower heater, featuring branding and model details like 'FX-4' and 'White & Grey Standard'. The packaging highlights features such as 'Make Every Shower A Breeze', an AC pump system, and temperature control. Background shows store shelves with wooden items.
Delivered Appliances on Patio
A collection of boxed appliances, including Tefal and Sharp microwaves, stacked on a tiled outdoor patio area near a building entrance with glass doors and metal railings.
Red ONE Mobile Promotion Booth
A promotional display booth for Red ONE mobile services, featuring a sign with 'red ONE back to basics' and green balloons. A large 4G logo is prominently displayed on the front of the booth. In the background, there are additional signs advertising free extra-year warranties and other offers. The setting appears to be inside a shopping mall or similar retail environment.
Shopping Bag with senQ Logo
A brown paper shopping bag with red rope handles and the 'senQ' logo printed in red at the bottom. The background shows an indoor retail environment, likely a store or mall setting.
Electronics Store Interior Display
Interior of an electronics store featuring a white display table with various boxed products, including a green box labeled 'Motto' on a stool. Background shelves are stocked with packaged electronic accessories and gadgets. A red fire extinguisher is visible near the right edge.
Panasonic Store Interior Display
Interior shot of a Panasonic electronics store featuring a display of steamers and irons on a white platform with green trim. A staff member wearing a pink hijab stands near the display. Background signage includes multiple 'Panasonic' brand logos above product panels.
Retro Kettle Display
A red box of Russell Taylors Retro Kettle (model RK-10, 1.7L) sits on a white counter in an electronics store. Background shelves display boxed gadgets and accessories with yellow price tags.
Customer Unboxing in Electronics Store
A person wearing a hijab and mask is unboxing an item at a counter inside an electronics store. The background displays shelves with boxed products, including watches and tablets, labeled 'CLEARANCE UNIT'. A pair of scissors rests on the white countertop.
Credit Card Reward Redemption Banner
A promotional banner stand in a mall interior advertising instant credit card reward points redemption from various banks including AmBank, CIMB Bank, Citibank, HongLeong Bank, Maybank, and RHB Bank. The banner lists bonus points for RM1 transactions and mentions Senheng EZCREDIT Reward rebate equivalence.
Massage Chair Display Store Interior
Interior view of a retail store showcasing multiple massage chairs in beige, red, and black colors arranged on display platforms with promotional signage and ambient lighting.
Honor Electronics Display in Store
A display of Honor electronics products including a Magic7 Pro smartphone, wireless charger, and smartwatch on a white counter inside a store with SenQ branding visible in the background.
Store Interior with Products and Staff
A man in a white shirt stands inside an electronics store, holding a red object. In front of him on the counter are boxes labeled 'HONOR X9b' and 'Honor Choice Earbuds X5'. The background displays shelves filled with phone accessories and packaging. A Samsung sign is partially visible above, along with other product branding like vivo.
Galaxy S23 Series Display
A retail display featuring Samsung Galaxy S23 Series smartphones on a white counter with promotional materials and signage.
Apple Accessories Store Interior
Interior view of an Apple store showcasing accessories including phone cases, earphones, and smartwatches displayed on shelves and glass cabinets.
Tefal Kettle Box in Store
A Tefal Handy kettle box (1.7L) sits on a white counter inside a store, with shelves of products and a person in the background.
Cornell Fan Box in Store
A white cardboard box labeled 'Cornell Metal Stand Fan CCF-1411CP' sits on a table inside what appears to be an electronics or appliance store. In the background, staff members are visible near counters and displays. The setting includes tiled flooring and retail shelving units.
Electronics Store Interior with Headphone Display
Interior shot of an electronics store featuring a display counter with a boxed YH310 headset prominently placed. In the background, there are multiple large screens showing promotional content and advertisements. A staff member is visible at the counter attending to customers. The walls feature various posters and banners advertising discounts and promotions.
Electronics Store Interior Display
A display of electronic accessories on a glass counter inside a shop. Visible items include a boxed iPhone case, a Riversong PowerKub 20 fast wall charger, and a USB-C cable box with price tag RM 99.00. Background shows shelves with kitchenware boxes (Tefal brand), a computer monitor, and a person wearing a hijab working at the desk.
Samsung AI TV Display Wall
Four Samsung QLED 8K TVs mounted on a dark wall in what appears to be an electronics store or showroom. Each screen displays the same promotional graphic with 'A New Era of Samsung AI TV' and 'QLED 8K'. Price tags are visible next to each unit, including one showing '2999' as part of a hot deal.
Store Interior with Staff and Products
A man in a white shirt stands behind a glass counter, looking at his phone. On the counter are several smartphones displayed. A red poster promoting an app download is visible. In the background, shelves hold various products including kitchenware and electronics. A large TV screen hangs above.
Laifen Hair Dryer Box in Store
A white box of a Laifen hair dryer is displayed on a counter inside a store. The box features an outline of the product, showing its circular nozzle and control buttons. In the background, there are shelves with various products and other boxes stacked nearby.
Electronics Store Interior
Interior view of an electronics store featuring LG and Sharp appliances, including refrigerators and washing machines. Signage displays 'Innovation for a Better Life' above the LG section. Products are arranged on display units with promotional materials visible.
Electronics Store Interior
Interior shot of an electronics store counter with a wrapped white product (possibly a pillow or cushion) placed on the glass display case. Behind the counter, there are green cabinets and multiple screens displaying advertisements. A person is partially visible on the right side, likely a staff member. Various electronic devices and accessories are arranged on the counter.
Woman with Panasonic Oven in Store
A woman wearing a hijab and plaid dress stands next to a display counter in an electronics store, touching a black Panasonic oven on the counter. The background shows shelves stocked with boxed appliances and accessories.
Samsung Pet Care Edition Vacuum Cleaner Box in Store
A large white Samsung vacuum cleaner box labeled 'Pet Care Edition' sits on a stool inside an electronics store. The background shows shelves stocked with various boxed products, including phone accessories and other gadgets. A person is visible at the counter in the background.
Phone Accessories and Devices Display
A table displays various tech products including an iPhone box, a MagSafe charger, a full glass screen protector, and a phone case with R2 impact technology.
Shopping Bag Display
A woman in a white shirt and black apron stands indoors, holding up a purple reusable shopping bag with 'senQ JOE' printed on it. She is making a peace sign gesture. In front of her are stacked items wrapped in white packaging labeled 'WYSTERIA'. The background shows a retail store interior with shelves, electronics displays, and signage including '0% interest' and '36 months', suggesting a mall or department store environment.
Tefal IH Spherical Pot Rice Cooker Box
A close-up photo of a Tefal IH Spherical Pot Rice Cooker box, showing the product image and features like 'Super Plump & Tasty Rice', '10 Cups / 1.8L capacity', and 'AI Rice' technology. The background shows shelves with other products in a store setting.
Electronics Store Interior Display
Interior view of an electronics store showing product displays, promotional signage, and customer-facing equipment. Visible items include a QR code sign with 'Scan for more info', a red banner reading 'SMART PHONE PENGHABISAN STOK' (Stock Clearance), glass display cases filled with boxed gadgets, small fans on a counter, bar stools, and multiple smart locks or security devices labeled 'VIO'. A fire extinguisher is mounted near the entrance. The environment appears to be a retail shop in Malaysia given the language used.
Electronics Store Interior
A customer is interacting with a salesperson at an electronics store counter. The salesperson, wearing a hijab and apron labeled 'send', is writing on a notepad. On the counter, there are promotional materials for OPPO A5 Pro 5G phones. In the background, shelves display various electronic products including boxes of 'CENTO' batteries and other gadgets. A large TV screen mounted above shows a tech advertisement featuring a processor chip graphic.
Honor Electronics Display
A display of Honor electronics products including the Magic Series bag, Watch 4, Earbuds X6, Wireless Charger Stand, and Magic6 Pro box on a white counter in a retail store.
DeLonghi Coffee Machine Display in Store
A DeLonghi Magnifica S smart coffee machine box is displayed on a small table inside an electronics or retail store. In the background, there are shelves with various products and promotional displays for vivo phones.
Electronics Store Interior Display
A white countertop in an electronics store displays green boxes of 'Advanced Series Surge Protector' and two grey boxes of 'JisuLife' wireless earbuds. A bottle of blue liquid sits nearby. In the background, wall racks hold numerous packaged phone accessories like cases and chargers. A digital screen on the left advertises a Samsung Galaxy S24 FE with text including 'V50', 'ENGINEERED WITH', 'LEISS', and 'Wait So Pro'. A person's arm is visible reaching toward items behind the counter.
Google Pixel 42 Pro Box on Display Counter
A close-up shot of a Google Pixel 42 Pro box placed on a glass display counter in what appears to be an electronics store or shop. The box is light purple with the Google logo and camera module design visible. Behind it, there is a brown paper bag with 'senQ' printed in red. Surrounding items include other phone boxes, chargers, and payment terminals.
Product Display Counter
A glass display counter in a retail store showing various household products. On the left is a bag of 'embloss Blue' laundry detergent with Korean and English labeling. Next to it lies a rolled-up white towel or cloth in clear packaging. To the right sits a plain white cardboard box, possibly containing electronics or accessories. In the background, there are promotional posters including one advertising home delivery services and another featuring a smiling woman holding a phone. A sign mentions 'No Limits on Refund'. The setting appears to be an indoor electronics or general merchandise store.
Electronics and Household Goods Display
A retail display featuring a black electric shaver in its packaging, a white smart device box labeled 'Jisulife', and a packaged ironing board with multiple steam press attachments visible on the side.
Honor Electronics Unboxing
A flat-lay photo of three Honor brand product boxes on a white surface. The largest box is the orange 'HONOR X9b 5G' smartphone featuring a circular camera module with 'MATRIX' branding. To its right are two smaller white boxes: 'HONOR CHOICE Earbuds X5' and 'HONOR CHOICE Band'. A piece of white foam packaging material is visible in the bottom right corner.
Electronics Store Interior
Interior view of an electronics store featuring multiple TV brands including Sony, Panasonic, Samsung, and Skyworth. A customer is browsing near a display counter with green balloons as decoration. The ceiling has recessed lighting and the walls are painted in light colors.
Panasonic Electric Home Shower Jet Pump Box
A close-up photo of a Panasonic DH-3UP1 electric home shower jet pump box on display in what appears to be an electronics or appliance store. The packaging highlights 'Japan Quality' and features images of the unit and handheld showerhead. Background shows part of a computer monitor, keyboard, and green shelving units typical of retail environments.
Electronics Store Interior Display
Interior shot of an electronics store showcasing flat-screen TVs from brands like Haier and Samsung. Displays include vibrant product images, promotional signage, and price tags on white countertops.
Electronics and Kitchen Appliances Display
A retail counter displays boxed Panasonic water purifiers (TK-CS200C, TK-CS200-H) and a Tefal Rice Mate mini rice cooker. Background shelves show packaged electronics like phone cases and other small appliances under 'CLEARANCE UNIT' signs.
OLED TV Display in Store
A large OLED TV is displayed on a stand, showing a group of people enjoying food together. The screen has 'LG Subscribe' and 'OLED evo' branding visible below it. Decorative red balloons shaped like flowers are placed around the top corners of the display area. A sign indicating 'HOT DEALS' is attached to the right side of the wall.
Samsung Vacuum Cleaner Display
A retail display featuring Samsung Jet vacuum cleaners, including white and black models with attachments, set against a yellow backdrop with the Samsung logo prominently displayed above.
Telecom Store Interior
Interior of a telecom store with staff at the counter, branded displays for Digi and Celcom, promotional materials, and customers browsing.
Samsung The Frame TV Display Wall
A retail display wall featuring Samsung 'The Frame' TVs mounted on a textured beige wall. Four screens are visible: top left shows an interior scene with blue chairs and a poster; bottom left displays a family photo; bottom right shows Van Gogh's Sunflowers; top right features birds in flight. A white soundbar sits below the lower screens, alongside a small potted plant and speaker box. Small informational placards are placed near each screen.
OPPO Phone Display
A black OPPO phone with a protective case is placed on top of its packaging box in what appears to be an electronics store display. The box shows the number '5' and the OPPO logo. Nearby, there are promotional materials including a brochure titled 'One-Stop Real Home Solution', a blue VISA card holder, and other electronic devices visible through glass shelves.
Galaxy Tab S8 Display Booth
A retail display featuring Galaxy Tab S8 Ultra and S8+ tablets on a white table with promotional materials, including price tags and brochures. A large screen above shows the tablet models. Background includes store shelves, a Nespresso machine, and other electronics displays.
iPhone Boxes with Devices
Two iPhone boxes are placed on a white surface. The left box contains an iPhone with a black screen displaying a wavy pattern. The right box shows the back of an iPhone in blue, featuring three camera lenses and the Apple logo.